ragani: (Default)
Ragani ([personal profile] ragani) wrote2004-06-11 06:31 pm

arghh

I am so angry at SBC and Cingular right now!!!!! Anyone out there happy with their mobile phone company and want to make some recommendations? Now that I can keep my phone number when I switch, it might be worth it to look into changing.

[identity profile] zhaneel69.livejournal.com 2004-06-12 08:12 pm (UTC)(link)
FanBoy & I have been very happy with Verizon.

Zhaneel

[identity profile] fan-boy.livejournal.com 2004-06-14 02:57 pm (UTC)(link)
Ditto. I've been with Verizon through 3 phones. Their replacement under warranty roxors, they offer insurance at a very reasonable rate. You may have to escalate a few times to get someone who can ACTUALLY MAKE CHANGES to bills/accounts, but everyone I've ever spoken to there is friendly, takes the time to listen, and never, not ONCE have I ever been told I need to hang up and call some other number.

Hold times tend to suck, but that's probably a universal. Oh, and I've never been hung up on by their system.